Contact Us
Customer Service Email: info@nextpacker.com
Typical Response Time: 1 business day
Customer Service Hours: 9:00 AM – 6:00 PM Beijing Time, daily
To facilitate the handling of order issues, please provide your order number, the email used for the order, and a description of the problem. If it involves product issues, please also attach photos or videos.
Please do not send full bank card numbers, payment passwords, original identification documents, or other unnecessary sensitive information in your email.